At CoralWave Shop, we understand that your aquatic treasures need to arrive safely and healthily at your doorstep. Our delivery process is designed with the same care and expertise that goes into selecting and cultivating our premium marine life.
Global Shipping Available: We ship worldwide (excluding Asia and some remote areas) to bring the ocean’s wonders directly to your home aquarium.
Order Processing
After you place your order, our team of marine specialists needs 1-2 days to carefully prepare your livestock for shipment. This crucial step ensures:
- Proper acclimation and health assessment
- Secure and species-appropriate packaging
- Temperature-stable container preparation
- Compliance with all shipping regulations
Shipping Options
Standard Shipping
$12.95Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Our recommended option for most customers. Provides tracking information and reliable delivery timelines perfect for ensuring your marine life arrives in optimal condition.
Free Shipping
FREE on orders over $50Carrier: EMS
Delivery Time: 15-25 days after dispatch
An economical choice for budget-conscious reef keepers. While slightly slower, your livestock is still packaged with the same care and attention to ensure safe arrival.
Expert Packaging: All our shipments include specialized insulation, heat/cold packs when needed, and secure containers to maintain stable conditions throughout transit. Our aquacultured specimens are particularly well-suited for shipping due to their hardier nature.
What to Expect Upon Delivery
When your CoralWave order arrives:
- Inspect the package immediately for any visible damage
- Open carefully and check the condition of your livestock
- Follow our included acclimation guide for best results
- Contact us within 24 hours if there are any concerns
Returns & Guarantees
We stand behind the quality of our marine life. If you’re not completely satisfied, we accept returns within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return.
Note: Shipping times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control. We recommend ordering well before you need livestock for time-sensitive aquarium setups.
Ready to bring the ocean’s magic to your home? Explore our collections and place your order today!
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